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We can help to solve your queries or guide you to the best contact system during our opening hours below.
ONLINE STORE AND COMPANY
ENQUIRIES ABOUT OUR PRODUCTS (BUSINESS AND SERVICES)
Please Email Us
Monday – Sunday: 09:00 – 22.00
Monday – Sunday: 09:00 – 22.00
Need Us? Call Us.
1800 123 4567
We deliver in all over UAE, India, Malaysia, Indonesia, Qatar, Kuwait, and WORLDWIDE if bulk order is required.
We aim to serve society with our rich clothing experience and brace necessary privileges and experiences from our premium fabrics clothes.
We do this by helping the community with self-governing quality clothing products for everyone at best offers.
ZAYD™ proposes you multiple payment modes. You can relax secure as ZAYD™ trusted payment gateway allies use protected encryption technology to keep your purchase details confidential.
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HELP AND SUPPORT
Please feel free to contact the ZAYD team according to your country support handles given above if you have any query regarding your purchase.
On ZAYDALHAJI.com, you can complete your shopping either as a GUEST or a REGISTERED buyer.
Registering occurs very simple. We will solely require you for the information we require to expedite up the shopping manner.
You will discover form specimens in the registration form to assist you in entering details so as your phone number.
Your ordering information will perpetually be available to you through the link your account. If you are a registered customer or within the link, we convey you in your verification email if you are a guest shopper.
Following completing your shopping, we will mail you a confirmation email with complete the details.
Please remember that it will not be feasible to cancel or revise your order if it is already in an advanced preparation stage.
You can view your shopping contents in your basket, ask a gift voucher and modify or delete the number of product in your cart.
Please remember that zaydalhaji.com does not guarantee that the products you store in your basket will outlast in stock for long days. Hence, if one of them sold out, you will notice that message in that division.
All our products are priced the same online and in-store.
If there remains any difference between the prices bestowed on the website and those printed on the label on the garments, the exact price will be shown when buying it.
Please have in mind we do not change prices for products whose original prices may have been lessened.
On ZAYDALHAJI.com you can discover new products every occasional year, exactly similar in our stores.
However, if the products you want hold sold out, it has the symbol, you can enrol your email address, and we will grant you know as soon as it displays available, within 15 days of your enrollment. This process creates not possess the item.
You may also observe the stock on our website employing our “Check in-store availability” option. We are partnered with authorized stores to sell our garments with a specific region and address its mentioned in the contact page.
To help you discover your size, we present a medium, “WhatsApp Video Call”, our executives advises the best size for you, accepting the details you give. If this option is not feasible for the product you are interested in, you can regularly consult our size chart.
At ZAYD you can discover a wide variety of garments in PREMIUM, FINE STITCHED, POLY-COTTON, SATIN-COTTON, POLY-VISCOSE, AND RAYON materials thawbs with NIDA material abayas. You can discover comprehensive information on the composition of each product, both on zaydalhaji.com and authorized in-store.
Our clothing adheres the most rigorous health, safety, and environmental sustainability measures. We urge you to view our FORMAL, CASUAL, & ETHNIC section of both men & women for more information.
At ZAYD™, we strive to stand out by presenting customized assistance to our customers. These include customized stitching garments, fastening pockets and zippers, and more enhanced services special to our buyers’ requirements. We present decent fits and proceed to order for buyers with special requests.
At ZAYD™, we strive to ensure maximum excellence and quality in our products, and we are dedicated to being honest about all our products that might have possessed to be withdrawn from sale for any cause.
There are currently no products being withdrawn. For further information about earlier withdrawals, please contact our Customer Service Staff.
You can store your payment card details in the MY ACCOUNT division of the ZAYD™ WEBSITE.
When finishing payment with the website, the receipts will automatically save and send on your provided WhatsApp Number in the Orders Placed division. You can also browse and save other receipts that you own on record.
The shipping options may differ depending on the delivery address, what moment you obtain your purchase and item availability.
When dressing your purchase, we will show you the available shipping systems, the cost, and order’s delivery date.
Goods at a ZAYD™ AUTHORIZED store is always available; if not, we will dispatch you through online purchase.
Once your choice is placed within 8-10 working days, it will be in your hands.
Identify that the personality that proceeds to collect the order necessary only show the e-receipt, including the code, as long as they are the purchaser. If someone else visits your place, they also need to shows ID.
3 USD individual product order delivery charges / FREE (Orders over 70 USD)
Subsequent day delivery on orders placed between Monday to Friday before 20:00
Delivery points track and availability will exhibit once the time of order placement.
Remember to receive your order you will require to show your ID document from which detail account create.
Signed authorization and a photocopy of the buyer’s ID document will require to be presented at the delivery point if the order is received on behalf of the purchaser.
The delivery terms explained above shall extend for International Orders and remote regions.
Deliveries are only offered on working days.
You will get an email about the update on the status of your order.
You can also obtain this information in the section “My Account”. If you are not enlisted, succeed on the “Order Information” section in the confirmation email to trace your shipment.
EXCHANGES AND RETURNS
Most frequent questions and answers
You own 30 days from your order’s ship date to exchange your purchase from ZAYDALHAJI.com complimentary of charge. The products must possess all their labels, tags, box, bags and remain in excellent condition.
These are the choices for exchanging your product(s):
If you obtained your shopping as a registered user: Log on to with your username and password, you could execute an exchange request of the ordering features covering or contact our individual country WhatsApp team.
If you obtained your shopping as a guest customer: Ask an exchange by succeeding on the link that seems in several of the emails we have addressed you concerning your order request.
We will send you a sticker through email to adhere to the exchange package to deliver it to the delivery point. You can also bestow your QR Code at the Delivery Point, and they will stick the label for thou.
When conceiving an exchange request, if your order comprises a large product or bulk orders, we will request you to contact us to create our place return for you.
Remember that you need to deliver the product you prefer to exchange to your most neighbouring delivery point within 30 days of your purchase’s ship time ere the exchange term expires.
You can exchange your purchase at any ZAYD™ Authorized store in the similarly market/region where you obtained the purchase.
You only possess to perform the purchase receipt accompanying the product you wish to exchange. You can present it on your mobile device’s website or send us on our WhatsApp Official Chat of your country also print it out and scan via email or WhatsApp.
Remember that you do not require a replacement request via the website or the purchase concerning in-store returns.
Have in mind that if you cannot obtain it to a substantial store yourself, you can allow someone else to reach for you.
How can I make a proof of my purchase receipt?
If you hold an account with ZAYDALHAJI.com, log in including your username and password. In the order sections for the item(s) you wish to exchange, you will maintain the opportunity to download the e-receipt or download from our WhatsApp Official Chat by sending your details.
If you acquired as a guest, you could obtain the e-receipt by succeeding on the link added in the emails we possess sent concerning your order.
You can obtain further knowledge on the Exchange Policy and the conservatives to waiver under our Terms and Conditions of Shopping.
PLEASE NOTE THE TIME UNBOXING THE PACKAGE RECEIVED BY DON’T FORGET TO SHOOT A VIDEO ABOUT IT SO SHOWN AS A PROOF OF PACKAGING AND PRODUCT CONDITION.
Frequently asked questions
If you no extended possess the original packaging, you can exchange your purchase utilizing any other packaging, as long-drawn as it is sealed perfectly to evade dropping the product(s). ZAYD APPAREL PRODUCTS must yield in their sealed original packaging, including its original condition.
You don’t possess to write a shipping address on your packing.
Remember that you must preeminent complete the exchange request form if you want to exchange a product at a delivery point. It remains not necessary to add a printed receipt.
We require to mention that delivery point exchange is only possible for online shopping. It stands not adequate for product bought in our authorized physical stores.
If you need to cancel your exchange request, please reach us to concoct it.
Remember that you need perpetually transmit the product(s) you want to exchange within 30 days ere the exchange time expires. If you possess requested an exchange and it has not held processed perfectly, please contact us to assist you in trying over.
The return possibility remains not possible for online and offline purchases. Nonetheless, you can perpetually exchange your purchase for FREE of same price range or low price range by refunding balance amount or high price range by pay balance amount within the accepted exchange period and place another order.
We will provide you with a quality check through WhatsApp Video Call before purchasing every product from us.
You can discover further information on the Exchange and Refunds Policy and the top to disclaimer within our Terms and Conditions of Shopping.
Due to their specific CONDITIONS, remarkable of our products possess to satisfy certain measures to be exchanged:
- ALL MEN CATEGORY THAWBS: will be able to EXCHANGE.
- ALL WOMEN CATEGORY ABAYA: will be able to EXCHANGE.
- ACCESSORIES: Arabian Headgear Gutra, Men & Women Scarf, turban, etc. will not be able to exchange and return.
- FRAGRANCES: will not be able to return.
The balance refund will happen executed through a similar payment method employed to execute the purchase.
Except for purchases balance funded by Cash with Order and received at home, refunds shall continue executed through bank transfer. If you want to stay carried balance CASH, you can ask your return direct to one of our authorized stores. Please also remark that, if you register your bank details while the exchange request, all the balance refunds associated with this order will operate only via bank transfer.
You will get an email confirmation of the exchange refund balance once it possesses been delivered.
If you have not got an exchange balance refund in your bank account after more exceeding than 14 days, please bestow the confirmation receipt to your bank so that they can assist you and expedite up the means.
For clearing balanced payment if exchanged with the high priced product payment needs to be clear soon so that the fresh new order will be delivered to your place with express delivery.